Privacy Policy

1. INTRODUCTION

At Brydson Group Ltd. (“BGL”) we believe that when you visit the elmwoodspa.com website (the “Site”), your personal and account information deserve protection. BGL has prepared this Privacy Policy to let you know what we can, and cannot do, with your personal and account information, and to ensure that you understand our commitment to providing you with a secure and worry-free experience.

At all times, it is your decision as to whether you wish to use the Site and provide us with information about yourself. Unless you give it to us we will not record or use your personal information.

Throughout this policy we refer to “BGL”, which means each of BGL, the owner and operator of the Site, and its affiliates.

2. COLLECTION OF PERSONAL INFORMATION

You may visit the Site without registering and directly providing any personal information. However you will need to register and provide personal information if you wish to access particular portions of the Site and to use specific functions that are available to you. In other instances, such as when sending BGL an email message or providing us with feedback, we may require that you provide personal information such as your e-mail address, work location, and phone number.

At other times, for instance where one of BGL’s partners is providing a product or service to users of the Site or to those users who are registered to particular parts of the Site, personal and/or account information may be shared with or provided directly to that partner. Where personal information is provided directly by a Site user to another organization at another Site, even if that Site is linked to the Site, BGL shall not be responsible for its collection or use, and the visitor is encouraged to determine the other organization’s own privacy policy.

3. USE OF COOKIES

Where your Internet browser software is set to accept them, our Site uses cookies (a “cookie” is a small file stored on your computers that contains a unique personal identification code) to speed navigation, keep track of information, and provide you with custom-tailored content. We also use cookies to remember information you gave us so you don’t have to re-enter it each time you visit the Site. By showing us how and when visitors use the Site, cookies also help us see which areas are popular and which are not. Improvements and updates to the Site are based on data obtained in this way. Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies.

From time to time, BGL and/or our advertisers or other third parties may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your Internet browser from a web server and stored on your computer’s hard drive and that can be re-sent to the serving website on subsequent visits. A cookie, by itself, cannot read other data from your hard disk or read other cookie files already on your computer. A cookie, by itself, does not damage your system. We, our advertisers and other third parties may use cookies to identify and keep track of, among other things, those areas of the Website and third party websites that you have visited in the past in order to enhance your next visit to the Website, to providing you with online advertising and to customize the sort of advertisements it provide to you.

4. USE OF PERSONAL INFORMATION BY BGL

BGL may use the personal and account information provided in the following ways:

• To build and maintain your membership account with BGL.
• To process service requests and other types of orders.
• To personalise the delivery of content and information to you.

BGL may also use personal and account information and data collected to generate aggregate statistics and reports for internal use and for sharing with legitimate statistics gathering organizations. These statistics and reports will not contain any information that would identify individual users of the Site.

BGL collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements (our “Advertisers”), or the websites and online services where we display advertisements (“Publishers”). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads, where you converted and what pages you visited on the website.

PROTECTION OF PERSONAL INFORMATION BY BGL

When you visit the Site and provide personal information to engage in transactions, these are processed through a secure server, using one of the most advanced security systems. All information is encrypted before it is sent to BGL’s server. Only when it reaches the BGL servers is your information decrypted.

1. DISCLOSURE OF PERSONAL INFORMATION

Visitors’ non-aggregated specific personal and account information will not be sold, rented or made available to anyone other than BGL unless you have given us express permission to do so.

BGL reserves the right to co-operate with law enforcement and other officials in any investigation requiring either personal or account information, including any information provided online through the Site, or reports about lawful or unlawful user activities on the Site. BGL also reserves the right at any time to disclose any personal and account information: (i) to comply with any applicable law or regulation; (ii) if such disclosure is necessary or appropriate to site operation; or (iii) to protect the rights or property of BGL and its users, partners, providers, licensors or merchants.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories include text messaging originator opt-in data and consent; this information will not be shared with third parties.

2. REVISIONS TO PRIVACY POLICY

If BGL decides to change this Privacy Policy, changes will be posted on this Site, so that users are always aware of what information is collected, how it is used, and under what circumstances it may be disclosed.

3. CONSENT

By using the Site, the user consents to the collection and use of personal and account information by BGL, in accordance with this Privacy Policy.

4. QUESTIONS OR COMMENTS

BGL welcomes your feedback regarding the Site and this Privacy Policy. Please contact us by e-mail at spa@elmwoodspa.com or by phone 1.877.284.6348 or 416.977.6751

© Brydson Group Ltd. 2000

SECURITY STATEMENT

Welcome to elmwoodspa.com (the “Site”). Please read the Legal Terms and Conditions carefully before using this Site. By accessing, browsing and using the Site, you are signifying your consent to be bound by the Terms and Conditions. Please also review the elmwoodspa.com Privacy Policy The Terms and Conditions and related documents may be updated from time to time. We strongly recommend that you review these documents regularly to ensure you are aware of these changes.

1. INTRODUCTION AND PRIVACY

Brydson Group Ltd. (“BGL”) uses technology that ensures that your personal and account information is kept confidential and secure. Please refer to our Privacy Policy for further details on how your personal information is used and protected.

2. SECURITY AT ELMWOODSPA.COM

When you provide BGL with any personal information, such as your name, address, e-mail, phone number and/or credit card number, this is done using a secure server running secure socket layer (SSL) technology and supporting DES and RSA encryption, along with Digital Certificates for authentication. This proven technology encrypts all information provided before sending it to BGL’s servers. The information is only decrypted when it reaches BGL’s servers.

3. CREDIT CARD TRANSACTIONS

You may choose to enter into credit card transactions through the Site. Most financial institutions and credit card providers cover all charges resulting from unauthorized use of your credit card and limit your liability to CDN$50. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

© Brydson Group Ltd. 2000 

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Legal Terms

Welcome to elmwoodspa.com. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. By accessing, browsing and using this Site, you are signifying your consent to be bound by these Legal Terms and Conditions (the “ Terms and Conditions “).

1. RESTRICTIONS ON USE OF MATERIALS

This Internet website (the “Site”) is a service of the Elmwood Spa which is controlled and operated by Brydson Group Ltd. (referred to as “BGL”, “we”, “us” or “our” herein). All content included on this Site, such as text, graphics, logos, button icons, images, audio and video clips, and software is owned by and the property of BGL, or other parties that have licensed their materials to BGL and/or The Elmwood Spa, and is protected by Canadian and international copyright laws. Unless otherwise stated, no material from this Site or any website owned, operated, licensed or controlled by BGL or its affiliates, subsidiaries, successors and assigns may be copied, reproduced, republished, uploaded, posted, transmitted, framed, commercially exploited or distributed in any way or by any means whatsoever, except that you may download or print one copy of the materials for personal, non-commercial use only, provided you maintain all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose (including use of any such material on any other website or networked computer environment) is a violation of copyright and other proprietary rights. You agree to abide by all copyright notices, information and restrictions contained in any content on the Site and any content accessed through the Site.

“The Elmwood Spa”, “Elmwood Spa” and the Elmwood Spa logo are trademarks of BGL. Other trademarks or trade names mentioned herein may be the trademarks or trade names of their respective owners.

While BGL maintains copyright protection in all publications it places on the World Wide Web, BGL consents to normal downloading, copying and distribution of the information for non-commercial purposes within the user’s organization or for non-commercial personal purposes. In consideration of this, users agree that copies of the information will retain all copyright and other proprietary notices.

2. DISCLAIMER

UNLESS OTHERWISE PROVIDED, THE MATERIALS ON THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BGL, ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SITE, ANY INFORMATION CONTAINED THEREON OR ACCESSIBLE THEREFROM AND ANY WEBSITE WITH WHICH IT IS LINKED. BGL, IT’S AFFILIATES AND LICENSORS DO NOT WARRANT THE FUNCTIONS, INFORMATION OR LINKS CONTAINED ON THE SITE OR THAT ITS CONTENTS WILL MEET YOUR REQUIREMENTS, THAT THE SITE, OR ITS CONTENTS, ARE FIT FOR ANY PARTICULAR PURPOSE OR THAT THE OPERATIONS OF THE BGL NETWORK OR ITS CONTENTS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES, WORMS OR OTHER HARMFUL COMPONENTS. BGL, ITS AFFILIATES AND LISCENSORS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS AND/OR SERVICES (INCLUDING, WITHOUT LIMITATION, SERVICES FOR THE TRANSFER OF INFORMATION AND DATA) ON THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, SECURITY OR OTHERWISE. YOU (AND NOT BGL) ASSUME THE ENTIRE COST OF ANY NECESSARY SERVICING, REPAIR OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

The Site is controlled and operated at offices in Toronto, Ontario, Canada. BGL makes no representation that materials on the Site are appropriate or available for use in other locations. If you choose to access this Site from other locations, you do so on your own initiative and you are responsible for compliance with local laws, if and to the extent local laws are applicable.

3. LIMITATION OF LIABILITY

Under no circumstances, including, but not limited to, negligence, shall BGL, its subsidiaries or affiliated companies or licensors, or their directors, officers, employees or other representatives be liable for any damages that arise out of or in connection with the use of this Site, even if BGL or a BGL authorized representative has been advised of the possibility of such damages. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall BGL’s total liability to you for all damages, losses, and causes of action (whether in contract, tort (including but not limited to negligence) or otherwise) exceed the amount paid by you, if any, for accessing or using this Site.

4. LINKS TO THIRD PARTY SITES

The links on the Site will enable you to leave the Site and connect directly to linked sites. Such linked sites are entirely independent of the Site, and shall not be construed as any reflection on, any affiliation with, approval of or endorsement by BGL of any such site or entity, or its respective information, publications, products or services. BGL shall not be responsible for the contents of any site linked to this site or for any link contained in a linked site. BGL is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement of the linked site by BGL.

5. SUBMISSIONS

We would like to hear from you regarding BGL’s products and services. Please note that if you send us suggestions, ideas, or other information (collectively, “Submissions”), unfortunately we will not be able to return the Submissions to you. Once submitted, the Submissions will become the property of BGL and BGL shall exclusively own all rights to the Submissions of every kind and nature throughout the universe, now known or hereafter existing, and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, without compensation to you. By providing the Submissions, you waive all moral rights in the Submissions.

6. JURISDICTION AND SEVERABILITY

You agree and acknowledge that your use of this Site shall be deemed to have occurred and taken place solely in the Province of Ontario, Canada. You further agree and acknowledge that these Terms and Conditions, and any disputes in connection with your use of this Site or its contents, will be governed by the laws of the Province of Ontario, Canada, and the laws of Canada applicable therein. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Ontario in any and all actions, disputes, or controversies relating hereto. If any provision of these Terms and Conditions shall be found to be unlawful, void and unenforceable, then such provision shall be deemed severable herefrom and will not affect the validity and enforceability of any remaining provisions.

7. AMENDMENTS

BGL reserves the right to make changes to the Site and to modify, alter or otherwise update these Terms and Conditions at any time with or without notice. You should review this link on a regular basis for any such changes. Your continued use of the Site shall constitute your acceptance of any revisions to the Terms and Conditions.

8. LANGUAGE

The parties have requested that these Terms and Conditions and all documents contemplated hereby be drawn up in English. Les parties aux présentes ont exigé que cette entente et tous autres documents envisagés par les présentes soient rédigés en anglais.

9. INDEMNIFICATION

To the maximum extent permitted by applicable law, you will defend, indemnify and hold BGL, its affiliates and related companies, and any of their respective directors, officers, employees, consultants and agents, harmless from and against all claims, liability, and expenses, including all legal fees and costs, arising out of (i) your breach of any provision of these Terms and Conditions, or (ii) your use of the Site and the contents contained on the Site.

BGL reserves the right, in its sole discretion and at its own expense, to assume the exclusive defence and control of any action, claim or matter otherwise subject to indemnification by you. You will co-operate as fully as reasonably required in the defence of any claim.

10. USER PRIVACY AND SECURITY POLICY

Use of this Site is subject to the terms of our Privacy Policy. You recognize and agree that: (i) the Internet is not a secure medium, and neither the privacy of your communications, nor visits to this Site, can be guaranteed; (ii) the nature of Internet communications means that your communications may be susceptible to data corruption, unauthorized access, interception and delays; (iii) the Site may include incomplete information, inaccuracies or typographical errors; (iv) BGL and any other persons involved in the management of the Site may make changes in the information and content included in the Site at any time without notice; (v) BGL shall not be responsible for any detrimental reliance you may place on the Site or its contents; and (vi) use of the Site is on an “as is” basis and is strictly at your own risk.

Use of this Site is also subject to the terms of our Security Statement. You recognize and agree that although BGL security efforts are generally consistent with industry practice in Canada, your complete privacy, confidentiality and security associated with any communications between us is not yet possible over the Internet, and therefore cannot be guaranteed. As a result, BGL shall not be responsible or liable for any loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of any information to us in any connection with the Site.

11. PRODUCT INFORMATION

All prices displayed on this Web site are quoted in Canadian Funds. Gratuity not included in Retreats or Spa Services.

© Brydson Group Ltd. 2000